Video placeholder: Plan WhatsApp, Messenger, and external channels
Module 5: Automation and integrations
Length:
6:30
Plan WhatsApp, Messenger, and external channels
Explain the rollout planning for external channels: workspace readiness, Meta account checks, testing, handoff, and when a channel should wait.
What this tutorial covers
- What must be ready before adding a channel
- How to test external channel conversations
- When to keep launch limited to the website widget