Video placeholder: Customize launcher, branding, and first message
Module 3: Widget and customer conversations
Length:
4:40
Customize launcher, branding, and first message
Configure the visible customer experience: launcher position, colors, avatar, greeting, and first prompt so the widget feels useful instead of generic.
What this tutorial covers
- Matching the widget to the brand
- Writing a first message that sets expectations
- Avoiding vague greetings that create poor conversations